1800 Contacts

4.60

Information

Category:

Medical

Price:

Free

Rank:

49

Rating:

4.60

Overview

1-800 Contacts offers a streamlined solution for ordering contact lenses directly from your mobile device. The app provides an extensive inventory of contact lenses, ready for immediate shipment, ensuring you receive the exact prescription recommended by your doctor at competitive prices. With features like ExpressExam™, users can renew their prescriptions through a quick online vision test, receiving approval within hours. This service eliminates unnecessary trips to the eye doctor while maintaining professional medical standards.

The app's user-friendly interface allows for effortless order placement - either by entering prescription details manually or by scanning the lens box. Returning customers benefit from even faster reordering with just three taps. Additionally, 1-800 Contacts has partnered with major vision insurance providers to automatically apply your benefits during checkout. The app also supports subscription management, allowing users to modify orders, update prescriptions, or adjust delivery schedules as needed.

Whether you're looking to save time, money, or simply enjoy a more convenient shopping experience, 1-800 Contacts delivers exceptional value and customer satisfaction. Their 'Gajillion Percent Promise' guarantees free shipping, returns, and exchanges, along with industry-leading customer support available 24/7 via call, email, or text.

Features

1-800 Contacts stands out with its innovative ExpressExam™ feature, enabling users to complete a vision test and renew their contact lens prescription remotely. This process involves taking a quick online exam verified by board-certified eye doctors, who issue updated prescriptions within hours. The app utilizes your device's camera and microphone to ensure accurate readings from an eye chart, providing a seamless digital eye exam experience.

Beyond prescription renewal, the app simplifies the ordering process through advanced scanning technology. Users can scan their existing lens boxes to automatically import prescription information, eliminating manual entry errors. For those with vision insurance, the app integrates seamlessly with major providers, automatically detecting and applying coverage benefits during checkout. This integration saves both time and money while ensuring maximum insurance utilization.

Subscription management is another key feature, allowing users to maintain control over their recurring orders. Whether you need to pause shipments, update prescriptions, or modify delivery preferences, these changes can be made effortlessly through the app's intuitive interface. Additional conveniences include free return shipping labels, automatic price matching, and access to dedicated customer support representatives who provide personalized assistance throughout your purchasing journey.

Medical content credibility & expert review

When it comes to medical applications, the credibility of content is paramount. The 1-800 Contacts app ensures that all information provided is thoroughly reviewed by certified eye doctors. This guarantees users receive accurate and reliable guidance regarding their prescriptions.

The app's ExpressExam feature allows users to take an online vision test, which is then assessed by a board-certified eye doctor. This process ensures that any prescription issued or renewed is done so with professional oversight, maintaining high standards of medical accuracy.

Furthermore, the app partners with major vision insurance companies to apply user benefits correctly. This not only simplifies the ordering process but also assures users that their orders comply with industry regulations and standards.

By combining technology with expert medical review, 1-800 Contacts delivers a service that users can trust for managing their contact lens needs safely and effectively.

Teleconsultation quality

Teleconsultation has become an essential aspect of modern healthcare, and the 1-800 Contacts app excels in providing high-quality virtual consultations. Through its ExpressExam feature, users can renew their prescriptions without needing to visit a physical clinic, saving time while maintaining the quality of care.

The consultation process involves a quick online vision exam, where users perform tests that are then reviewed by licensed professionals. These experts provide personalized feedback and issue new prescriptions within hours, ensuring minimal disruption to the user's routine.

In addition to efficient teleconsultations, the app offers exceptional customer support. Available 24/7 via call, email, or text, users can reach out for assistance at any time. The support team consists of real individuals dedicated to resolving queries promptly and effectively.

This blend of advanced technology and accessible customer service makes 1-800 Contacts a reliable choice for those seeking convenient yet professional eye care solutions.

Pros

User-friendly interface

Wide selection of lenses

Fast prescription renewal

Insurance integration

Excellent customer support

Cons

Limited to certain states

Requires internet connection

Prescription upload issues

Subscription lock-in

Occasional delays

FAQs

What is this app and what can I use it for?

Order contact lenses easily with prescription renewal and insurance benefits

How do I download and install this app on my device?

Download from Google Play Store and install following on-screen instructions

How do I get started after opening the app for the first time?

Enter prescription details or scan lens box for quick setup

What are the main features and capabilities of this app?

Renew prescriptions, manage subscriptions, and access insurance benefits

How can I customize my experience and adjust preferences?

Adjust notification settings and personalize order preferences

How do I save or bookmark my favorite content for later access?

Save favorite lenses to your account for easy reordering

How can I share content with friends or on social media?

Share special offers via social media links within the app

How do I access detailed information and explore more content?

Explore detailed product info and read customer reviews

What permissions does this app need and how do I manage them?

Grant necessary permissions during initial setup or in settings

How do I check for updates and keep the app running smoothly?

Check updates in-app and enable auto-update in device settings
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